Welcome to Lustre Collective Kiyiya Retreat
Congratulations on taking this step forward to invest in yourself, when we do this everyone around you will benifit too. Thank you for booking into the Lustre Kiyiya Retreat.
Your booking includes:
- Room 2 - Kingsize room with ensuite.
- Transport from Nelson (destination to be confirmed for pick up)
- All meals and personal healing, yoga and workshops is included in the cost.
- A two week cleanse to start leading up to the retreat
Total Cost $1500
In accepting this booking you will need to fill out the below details and agree to the terms and conditions at the bottom of this page.
A 50% deposit is required to secure your place and the rest paid in full before 1st March 2017 Please use your name as a reference when you deposit into JJ media Ltd (Trading as Lustre Collective) 03-0703-0863953-00
Please read our legal conditions carefully:
JJ Media Ltd T/A Lustre Collective reserves the right to make changes to an itinerary if circumstances beyond our control makes it necessary, including weather and cultural conditions.
PRE AND POST TOUR TRAVEL AND ACCOMMODATION
Lustre Collective Retreats is responsible for your travel arrangements from Nelson pick-up to Pohara drop off 3pm Friday and back 5ish Sunday any costs incurred in getting to the point of pickup of the holiday, or from the point of conclusion of the holiday drop off is not inclusive in the price. All bookings with these carriers, hoteliers or other service providers are subject to their terms and conditions and limitations of liability imposed.
HEALTH, FITNESS & MEDICAL
You should be of reasonable health and fitness and carry all required medication. You must inform Lustre Collective of any pre-existing medical conditions, including mental illness prior to travel. Lustre Collective will keep this information confidential. We may request a doctor’s certificate certifying fitness to travel. In certain circumstances. Lustre Collective reserves the right to refuse to carry passengers who we believe may not be able to safely undertake one of our holidays. In the event the resort/vessel/vehicle carrier refuse travel due to a pre-existing medical conditions that has not been notified, Lustre Collective will not be liable and no refund applicable.
MATTERS OF DISPUTE
In the unlikely event of any dissatisfaction with the accommodation or any other service provided by Lustre Collective, you must report it immediately to Lustre Collective or resort/vessel/vehicle staff so action can be taken to remedy the problem. Failure to notify Lustre Collective or resort/vessel/vehicle staff of any problem immediately may result in your ability to claim compensation from them being extinguished or reduced. Any complaint made to us after the holiday should be made in writing within 28 days of holiday completion. Should the complaint not be made in writing within this time, Lustre Collective may refuse to investigate or offer any form of compensation. This will be at the sole discretion of Lustre Collective and our 3rd party suppliers/operators.
CODE OF CONDUCT
The success and enjoyment of your holiday depends on you and others behaving in an appropriate and responsible manner. It is a condition that your conduct is compatible with the well being and general enjoyment of others on your holiday. You agree to accept the authority of Lustre Collective staff and resort staff and comply with their directions. Lustre Collective has a zero tolerance to illegal drug use and possession, threatening or abusive behaviour, both physical and verbal, and property vandalism. If, in the absolute opinion of Lustre Collective staff your behaviour breaches this code of conduct then Lustre Collective will remove you from the trip. If this occurs you will be responsible for your own return transport costs and you will not be entitled to any refund for the unused portion of your holiday. You also agree that you will have no claim against Lustre Collective or the resort.
LIMITATIONS OF LIABILITY
The responsibility of Lustre Collective and/or their agents is limited. Lustre Collective acts as a tour operating company and is not a carriers, hoteliers, or provider of other services such as sightseeing tours and adventure activities. All bookings are subject to the terms and conditions and limitations of liability imposed by those carriers, hoteliers and service providers. Those terms and conditions may limit or exclude liability for death, personal injury, delay and loss or damage of baggage. Lustre Collective will not be liable for any death, personal injury delay, damage, loss, accident or additional expenses or inconvenience which may be occasioned either by reason of any defect in any resort/ vessel/vehicle, or caused through the default or negligence of any company or person engaged in conveying you or in carrying out the arrangements in connection with your holiday.
Force Majeure: Lustre Collective will not be liable to you in the event your holiday is disrupted or terminated by reason of an unforeseeable event such as cyclone, earthquake or other adverse weather condition, military coup, political action or civil war or acts of terrorism. Your holiday may include activities such as swimming. You accept that these activities and others of a similar nature may involve varying degrees of risk and you take part at your own risk. You accept that Lustre Collective is not responsible for any personal injury or death sustained in these activities or others undertaken whilst on your holiday.
Nothing in these terms and conditions shall be read as excluding, restricting or modifying your rights given to you under legislation in relation to the supply of goods and services including the Consumer Guarantees Act. Passengers who purchase an optional service or product do so in direct contract with the provider and rely solely on their own judgment for participation. By completing the booking you warrant that the information contained in the booking is correct.
Lustre Collective stores information about you and your booking so that we can notify you of our holidays, special offers and for the purposes of obtaining your feedback. As an individual (i.e. a natural person), you have rights under the Privacy Act 1993 to access and request the correction of any personal information that we hold about you. As an individual, your name, company, position and email address will be visible to our Lustre Collective staff. If you do not want to receive information from Lustre Collective or to have your details visible on our attendee networking list please contact us on firstname.lastname@example.org
CANCELATIONS There are no cancellation refunds given after booking deadline. Incase of change in your arrangements you must tell the organisers immediatly to try and fill your booking if they can't then the amount must be paid in total.
JJ Media Limited t/a Lustre Collective has taken all reasonable care to ensure the accuracy of information on the website and other published material however services offered are subject to change, if there are changes you will be notified imediatly.